Does GrantHub's price include taxes?

Foundant / GrantHub is required to collect and remit sales tax from our customers located in certain state and local jurisdictions, including those jurisdictions where software delivered as a service is taxable and where we maintain a physical presence. We determine your local taxing jurisdiction based on the billing address on your account. Prices listed on https://grantseekers.foundant.com/pricing/ do not take into account these taxes.  

If you make a tax exempt purchase of GrantHub, you will have 30 days to send us your tax exemption information and receive a refund for the tax.

Here are the steps to process a refund request:

  1. Within 30 days of your purchase, email a copy of your state tax exemption certificate to support@granthub.com or fax a copy to 1-866-890-7790, “Attn: Tax Exempt”.
  2. The proper certification will be a form or letter from your state Department of Revenue verifying your sales tax exempt status. The letter from the IRS designating you as a 501c3 does not guarantee sales tax exemption, please do not submit that letter.
  3. Once we receive your request, we will notify you via email if your request has been approved or denied. If denied, we'll tell you why, and may request more information.
  4. If your request has been approved, a credit for the applicable tax amount will be applied to your credit card. Please allow up to 10 business days for the credit to appear on your statement.

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