The administrator is the only user that has access to resend the user activation email. Log into GrantHub, go to Welcome, Your Name.
Click My Organization
Go to the Users tab
Go to the user that is inactive.
Click the blue button to the right with the check mark.
This will resend the email and insert a new link for user activation.
This link expires after 48 hours.
If the user still does not get the confirmation email, contact support@granthub.com and we can find that email and make sure it is sent out.
Our award-winning customer care team is here for you.
Contact Support